Support

Returns policy

If a product isn't right, we'll make it right.

30-day window

You can request a return within 30 days of delivery. Items should be unused or lightly used and in their original packaging where possible.

Satisfaction guarantee

If a product didn't perform as described, tell us what happened and send a photo. We'll arrange a replacement or refund without needing the item back in most cases.

Damaged or incorrect items

Report damage or a wrong item within 7 days of delivery with photos, and we'll ship a replacement at our cost.

How to start a return

Contact us with your order number and the reason for the return. We'll reply with return instructions within one business day.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days of us receiving the return or approving your claim.

Return shipping

We cover return shipping for damaged, faulty or incorrect items. For change-of-mind returns, return shipping is the customer's responsibility.